Terms of service

Scope

The following terms and conditions apply to all orders placed through our online store. Our online store is exclusively aimed at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to either their commercial or their independent professional activity. An entrepreneur is a natural or legal person or a legally responsible partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.


Contractual Partner, Formation of Contract, Correction Facilities
The purchase contract is concluded with STICKY KISS.

By placing products in the online shop, we make a binding offer to enter into a contract regarding these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive a confirmation by email.


Contract Language, Storage of Contract Text
The language(s) available for concluding the contract: German

We save the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.


Delivery Conditions
In addition to the product prices indicated, shipping costs will also be applied. You can find out more about the amount of shipping costs in the offers.

We only deliver by shipping route. Unfortunately, it is not possible to personally pick up the goods.

We do not deliver to packing stations.


Payment
In our shop, the following payment methods are generally available:

    Credit Card During the ordering process, you enter your credit card details. Your card will be charged immediately after placing the order.

    SEPA Direct Debit By placing the order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one banking day in advance (so-called prenotification). A banking day refers to any weekday, excluding Saturdays, national public holidays, and the 24th and 31st of December each year. The account debit occurs before the shipment of the goods.

    PayPal, PayPal Express To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. Further information will be provided during the order process.

    PayPal may offer additional payment modalities to registered PayPal customers selected according to PayPal's own criteria. However, we have no influence on the offering of these modalities; additional payment modalities offered individually concern your legal relationship with PayPal. Further information can be found in your PayPal account.


    Warranty and Guarantees

    Statutory Warranty Rights
    The statutory warranty rights apply.

    Guarantees and Customer Service
    Information about any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.


    Dispute Resolution
    The European Commission provides a platform for online dispute resolution (ODR) which you can find here. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.